1. Who is responsible for your data
Juan Diego Macías Hernández, doing business as CDMarketing, Pastita 130, Col. Pastita, 36090 Guanajuato, Gto., Mexico. Contact for anything about your data: info@cdmarketing.com.mx.
2. What data we handle
- Contact form: name, email, phone (optional), company (optional) and your message.
- Emails you send to info@cdmarketing.com.mx: your name and email, the content and any attachments.
- Booking calendar: name, email, phone, company (optional), website or Instagram (optional), what you need and the time you choose.
- Site chat: your messages, and your name and email if you leave them. An AI writes the answers; a person from our team can read the chat and reply.
- WhatsApp: your number, your profile name, your messages and any files you send us. An AI writes the replies; a person from our team can read the conversation and reply.
- Instagram and Facebook Messenger messages: your profile name (and Instagram username), your messages and any files you send us. An AI writes the replies; a person from our team can read the conversation and reply.
- When you browse the site: the pages you visit, browser and device type, and the approximate country, state and city of your connection (Cloudflare works it out from your IP address; we don't keep the IP).
- How you reached the site: the page or ad that brought you (landing page, referring site and campaign parameters such as utm, gclid or fbclid). We record it with the pages you visit under a random identifier for your browser; if you send the form, book a call or leave your email in the chat, we join those visits to your contact.
We don't ask for or handle sensitive personal data.
3. What we use it for
Necessary purposes (no consent needed, because we need them to handle your request):
- Reply to your messages and requests.
- Schedule and hold discovery calls.
- Prepare proposals and quotes.
- Provide the services you hire us for.
- Keep the site secure.
Optional purposes (need your consent):
- Send you CDMarketing news, content and offers by email.
- Know which pages, places and channels bring visitors and clients (our visit log).
- Measure and improve our ads with the Meta Pixel and Meta's Conversions API: when you send the form, book a call or leave your email in the chat, we tell Meta, with your email and phone encrypted (hashed), so it can count the result of an ad.
If you don't want us to use your data for these, write to info@cdmarketing.com.mx or use the unsubscribe link in every promotional email. Opting out doesn't affect the necessary purposes.
4. Who helps us handle it
We use providers that handle data only to provide their service to us: Cloudflare (site and email inbox hosting, and the AI that writes the chat's answers), GoDaddy (email), Google (Google Calendar, to put your call on the calendar of the person who takes it), Zoom (the video call) and Meta Platforms (Meta Pixel, Conversions API, WhatsApp, Instagram and Messenger). We don't sell your data. We only share it with authorities when the law requires it.
5. How to limit the use of your data
- Write to info@cdmarketing.com.mx asking us to stop using it for what you specify.
- Unsubscribe from promotional emails with the link in each one.
- Block or delete cookies in your browser and adjust your ad preferences on Facebook and Instagram.
6. Your ARCO rights and how to withdraw consent
You can ask to Access, Rectify or Cancel your data, Object to its use, or withdraw your consent, by writing to info@cdmarketing.com.mx with:
- Your name and how you want to receive our reply.
- A document that proves your identity or, if you act for someone, your identity and authority.
- Which data and which right (to rectify: the changes and documents that support them).
We reply within 20 days of receiving your request and, if it applies, carry it out within the following 15 days. It's free; only shipping or copy costs could apply.
8. Changes to this notice
We'll post any change on this page with its new date. If the change is important, we'll also email those who gave us their email.
9. Authority
If you believe your rights were violated, you can go to the Secretaría Anticorrupción y Buen Gobierno, Mexico's personal data protection authority.